We’re Hiring: Outreach, Support & Partnership Coordinator

Posted February 24th, 2015 by webadmin

Canadian Hemochromatosis Society | Société canadienne de l’hémochromatose (CHS)

Outreach, Support & Partnership Coordinator – OSP (Greater Toronto Area – GTA)

Part-time – 24 hours per week – Bilingual English and French


The Canadian Hemochromatosis Society | Société canadienne de l’hémochromatose is a grassroots organization dedicated to bringing awareness of hereditary hemochromatosis across Canada and support to individuals and families affected by the disorder.

Reporting to the Executive Director, the OSP Coordinator will be tasked with establishing and developing a regional presence to deliver community programs and enhance relationships with our clients, donors, corporate and non-profit partners.

  • Most of the duties and responsibilities of this position will be carried out in English, however, written and spoken fluency in French to our clients when they email or telephone for client support is essential.
  • This position will best suit someone who prefers to work from a home-based office in the Greater Toronto Area. Flexible work hours and some travel are required.
  • Salary and an excellent benefit package will commensurate with work experience


Community Outreach

Provide public information and awareness events utilizing PowerPoint and other CHS materials

Locate and host a booth/ table in health shows, cultural events, medical and educational seminars

Establish cooperative relationships with targeted health related not-for-profit organizations


Client Support

Respond and assist with client support program telephone calls and emails as necessary to ensure prompt service response to prospective clients and constituents (French essential)

Ensure relevant support documentation is sent to client

Complete “Client History” forms with client’s information for follow-up


Partnership, Sponsorship and Fund Development

Develop and secure corporate partnerships, community sponsorship and general donor support

Establish relationships with health related not-for-profit organizations

Liaise with volunteers and assist when necessary with fundraising events (ie: Irons for Iron golf event)

Promote new relationships that lead to local fund development from donors and partners

Assist other staff with local funding applications, letters of intent and grant writing as necessary


Qualifications include, but are not limited to:

Post-secondary education in marketing, communications or the equivalent in education and experience

Successful experience in client service, sales and/or a marketing business environment

Past employment and/or volunteer service with a not-for-profit organization is desirable

An outgoing personality capable of delivering public presentations utilizing PowerPoint slides

Excellent communication skills both verbal and written (Fluency in English and French essential)

Experience working with Windows and Microsoft. Working knowledge of database software

Excellent interpersonal skills, including phone and written communications

Experience working successfully with diverse groups of people

Ability to work confidently and under pressure to achieve deadlines

Strong organizational skills and ability to pay attention to details

Willing to acquire a high level of knowledge re: testing, diagnosis and treatment of hereditary hemochromatosis


Interested applicants may submit their resume and cover letter to Bob Rogers, CEO and Executive Director, at brogers@toomuchiron.ca no later than March 7, 2015.